See your browser’s documentation for specific instructions. Select your desired files and a list of links will be sent by email. Make sure that pop-up windows are not blocked in the browser. Javascript is disabled in this browser. Click and drag the hpqste Restart the computer and printer Restarting the computer and printer can resolve a missing scan settings error. No software or drivers are available for this product with the selected operating system.

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Video of scanning with Paint. In the Scan to The HP software generates a preview of the scan. If the scanning still does not work then I suggest you to uninstall the printer drivers from the root level and then reinstall them using the following steps: The free app is available in the Windows Store. Ovficejet your printer, click OKand then click Scan. Place the item on the scanner glass or load it into the automatic document feeder ADF.

HP Officejet J4550 All-in-One Printer User Guides

Technical data is j45500 for the products supported by this tool and is used to identify products, provide relevant solutions and automatically update this tool, to improve our products, solutions, services, and your experience as our customer. Please enter a Product Number to complete the request. Europe, Middle East, Africa. Product sold without warranty: This tool applies to Microsoft Windows PC’s only. How does HP install software and gather data?


It matches the product: If a Let’s identify your product to get started page displays, click Printertype your printer model number, and then click Submit. This page requires Javascript. Search Windows for uninstall a programand then click the Uninstall a program Control Panel setting in the list of results.

HP Officejet J All-in-One Printer How to | HP® Customer Support

Now you may try to scan again. The list of recommended drivers for your product has not changed since the last time you visited this page. HP is compiling your results. Please try again shortly. Use the Print and Scan Doctor to identify and temporarily disable firewall software sxan your computer.

This sfan detection tool installs software on your Microsoft Windows device that allows HP to detect and gather data about your HP and Compaq products to provide quick access to support information and solutions. I recommend you to perform the following steps to isolate the issue and arrive at a fix: Choose a different product.


Or, view all available drivers for your product below. Unable to determine warranty status.

Continue to the next step. Video of scanning with Windows Fax and Scan.

HP Printers – ‘No Scan Options’ Message Displays on Printer (Windows)

If these steps did not resolve the issue, continue to the next step. Do not officejet photos in the ADF. Welcome to HP Support Forums.

Product has been exchanged: Remove selected files Download files. During the installation, select the Typical or Recommended type of installation yp prompted by the software installer.